GRAPE TRELLIS

FAQ

Q1. Are you a factory ?

A1:Yes,Our factory covers an area of 3000Square meters and has 150+employees.

Q2.What is your main product?
A2:Our primary offerings aluminum tiles, encompass sunrooms, pavilions, carport, awnings, aluminum profiles, as well as capsule house.

Q3. How can I know your price?
A3:The price is based on buyer's specific requirement, so please provide below information to help us quote exact price to you.
1) Shop drawing / window schedule to show the window dimensions, quantity and type;
2) Frame Color ;Type of glass and thickness (single or double or laminated or others) and color (brown or dark grey or white or
black or others).

Q4. What is your delivery time?
A4: 15-25 days after deposit and drawing confirmed.

Q5. What is your warranty ? What do we do in case of problems?
A5:15 years quality warranty is provided, including frame unfading nor peel-off, hardware and accessories working properly under
correct operation.

Q6.What kind of service will you provide?
A6:We are able to provide the engineering as well as supervising service to guide installation our windows and doors.

Q7. Are your products Certificated?
A7:Yes, our products meet ISO9001 & CE for now and also we will make our product tested and certificated if you required.